After placing an order with us, you will receive a confirmation email that includes your order number. Our standard processing time is 1-2 business days (Monday – Friday).

Once your order has been processed, you will receive a follow-up email containing your tracking number. This allows you to monitor the shipping progress of your order.

If, for any reason, you do not receive an order confirmation email, please reach out to us. This could indicate that there was an error in entering your email address during checkout. We are here to assist you and ensure a smooth shopping experience. Feel free to contact us with any concerns or inquiries.

Prior to completing your purchase, we kindly request that you thoroughly review your orders.

Please note that modifications or cancellations can only be accommodated if your order has not undergone processing.

Once the order has been processed and dispatched to our sorting office, it becomes impracticable to make any changes or cancellations.

We regret to inform you that same-day delivery is not feasible. Our standard procedure involves processing orders through our sorting office.

Orders placed before 12 noon are sent to the sorting office on the same day and are scheduled for dispatch the following day. If you are located in the US, your parcel typically arrives within 2 days.

For our customers in Canada, Europe, Australia, and New Zealand, orders are shipped via FedEx or DHL and can usually be tracked online. Delivery times for these regions typically range from 3 to 7 days.

If you’ve received a product that is incorrect or defective, please reach out to us immediately.

While we don’t produce these items ourselves, we source them from trusted distributors and manufacturers.

Our priority is to ensure you receive the highest quality Delta 9 products available.

Your satisfaction is crucial to us, and we’ll work diligently to resolve any issues promptly.

If you’ve forgotten your password, don’t worry. You can simply click on the “forgot password” option. If that doesn’t resolve the issue, reach out to us, and we’ll assist you in resetting your password.

We’ll ensure your account security by asking a few verification questions before issuing a new password via email.

If you want to remove your data after receiving your order, you can edit your address by entering fictitious information in place of your actual address details.

Alternatively, you can request us to remove your address by filling out the contact form on this page.